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In last year’s letter to shareholders, I emphasized the importance of prudently
managing our balance sheet while positioning the Company for future success and
growth. Given the uncertain economic times, I also articulated that we would
prioritize generating significant cash flow with an intense focus on working
capital management, a further reduction in rental fleet additions and a
disciplined approach to capital spending. At the same time, we were determined
to continue to provide the same great service and support that our customers
expect. Our decisions throughout 2009 were guided by these objectives and I am
gratified to see our positive results.
Successful Execution
Briefly, these are the commitments we made and the results we achieved:
We committed to reduce our selling, general and administrative (SG&A)
expenses by $150 million annually over 2008. We have since raised our target to
over $200 million and are well on our way towards achieving this goal, having
realized $110 million of SG&A cost savings in 2009. When business levels
return, we expect 70 percent of this SG&A reduction to be permanent.
We targeted over $300 million in free cash flow generation during the year and
achieved a record of $494 million. This accomplishment underscores the focused
efforts of our people as well as the tremendous cash generation capability of
our business model.
Our net debt to capital ratio was 49 percent at the end of 2008 and we committed
to reducing it to the lower end of the 40-50 percent range. We reduced our net
debt to capital ratio at the end of 2009 to 39 percent. We now expect it to be
in the mid-30s by the end of the year and we continue to strengthen the balance
sheet.
As part of our 2005 strategic plan, we had also committed to double product
support revenues to $2.3 billion by 2010. Overall, product support remained
flat at $1.9 billion compared to 2008 despite the severe economic downturn,
thus demonstrating the resiliency of this part of our business. While our
product support revenue target for 2010 is impacted by recessionary conditions,
we remain confident that we will reach this objective in the near-term. The
large machine population owned by our customers continues to hold promising
product support growth prospects. In fact, during 2009, product support
revenues from our mining customers grew significantly across all operations
over the prior year. We did underestimate the impact of the recession on
non-mining customers; however, we expect that we are building a backlog of
product support business with these accounts.
Highlights from each of our regions included the following:
In Canada, all sectors showed significant weakness in 2009 and we restructured
to operate our business with a lower fixed cost base and to drive greater
efficiencies. In doing so, we have taken steps to ensure customers continue to
receive the highest levels of service and we maintained capacity to support
higher activity levels. Towards the end of the year, mining quotations and
orders increased significantly. Once volumes return, our Canadian operation is
well positioned to achieve higher earnings due to a leaner cost structure and
productivity improvements.
South America continued to deliver strong results as the impact of the recession
was not nearly as significant as in the other regions. Orders for new equipment
eased off in all sectors, but product support continued to be robust. We opened
a new parts distribution centre and a truck shop in Chile’s northern mining
region as well as several other facilities to better support our customers and
the growing machine population. Overall, the outlook for Finning South America
remains strong. Customers are placing large mining orders and we expect ongoing
product support growth resulting from mining service contracts.
In spite of significant headwinds in the U.K. during 2009, the dealership has
been successful in building market share in the heavy construction segments,
including waste & recycling, quarrying, mining, and power systems. The
dealership reduced SG&A expenses and continued to contribute positive EBIT
. In 2010, the U.K. dealership will remain focused on these key market segments
and their ongoing efforts to improve operating efficiencies.
During 2009, we commenced a strategic review of our Hewden rental business in
the U.K. with a view to assessing alternatives that optimize shareholder value.
As part of our review, we have implemented a plan to reduce the size of the
Hewden operation and we made progress toward improving operating efficiencies
and profitability. Parallel to this restructuring process, we are exploring an
outright sale of Hewden and have received a number of expressions of interest.
We anticipate a decision by mid-2010.
Geared for Growth
In many ways, 2009 will likely be remembered as a transformative year for our
business. As the global recession unfolded, our executive team was challenged
to act quickly and decisively. We immediately determined that it was critical
to right-size the business to align with decreased demand and we took action
across our operations. At the same time, we focused on ensuring that we would
be well-positioned to be a stronger company as we emerged from the recession.
This translates into a fundamentally different approach to our business
underlined by a new operating model in Canada, a significant reshaping of our
U.K. business and a decision to contain our investment in rental. As the worst
of the recession appears to be behind us and the recovery is underway, we are
now well positioned to maximize our earnings potential.
Having been tried and tested during one of the most severe recessions in recent
history, I can state with confidence that our business model has proven to be
our greatest attribute. During a year in which customers in all industry
segments significantly reduced their equipment orders, we were able to generate
record cash flow and strengthen our balance sheet significantly.
Our business is capable of generating strong free cash flow. Cash flow from
operations generally runs between $500 and $700 million per year. On a go
forward basis, we would expect to invest a net amount of $100 - $150 million
per year in our rental fleet, which is significantly lower than in past years.
We also anticipate investing a net $100 million in fixed capital in an average
year. After taking modest investments in rental fleet and fixed capital into
account, as well as our enhanced focus on working capital management, we will
continue to generate strong free cash flow to support dividend payments. As a
result, significant cash will remain for debt reduction or growth
opportunities. We see these growth opportunities in sectors which count on our
considerable product support capabilities: mining, power systems and heavy
construction.
We are continuing to invest in our business to take advantage of opportunities
that support the implementation of our strategy. For instance:
This year, we will go live with our new information system in Canada. By
improving management information and the speed of decision making, this system
will support us in achieving our goal to become a world class distribution
company and service provider. The system will be implemented in FIN SA and the
UK next year.
We are proceeding with an investment in a shop at Fort McKay to support
customers in the oil sands. The feasibility study is being completed and we
will soon reach a decision on the size and functionality of this new facility.
The strengthening and sustainment of commodity prices has given mining customers
the confidence to continue to invest in their operations. From our perspective,
the recovery is being led by mining and significant new equipment orders from
Kearl in Canada’s oil sands and Codelco’s Ministro Hales mine in Chile are a
testament to this. We expect a much improved order flow for new equipment and
ongoing growth of product support revenue in mining. Other sectors appear to be
slower to recover, but we believe we have built a backlog of product support
for these non-mining sectors.
Finning People
I would be amiss to convey our Company’s results without paying tribute to the
extraordinary commitment of Finning employees. Our achievements are dependent
on our employees’ dedicated service to our customers and I thank each and every
Finning employee for their continued support and engagement. Under very
challenging business conditions and the resulting impact on our workforce,
Finning continued to build on its high employee engagement in 2009.
A further demonstration of our employees’ dedication comes in the form of
continuous improvement in our safety performance. During 2009, our overall
accident frequency rate continued its positive trend with a 37% decrease over
prior year. Despite our commitment to upholding the highest safety standards,
we are deeply saddened by the tragic fatality of an apprentice, Oliver Padget
Sandoval, at our Concepción branch in Chile. In response, we initiated a
thorough investigation and implemented all resultant safety recommendations. We
remain firmly committed to achieving the highest environment, health and safety
standards in all of our operations.
Subsequent to 2009, Chile suffered a severe earthquake with devastating
consequences. We feel very fortunate that every one of our employees is safe
and we thank them for the support they have given to each other, their families
and their country as part of the ongoing recovery efforts.
I will also take this opportunity to acknowledge the insightful guidance of our
Board of Directors who provided invaluable support towards our efforts to
successfully navigate through the recession.
Building on our Strengths
In summary, Finning adeptly withstood the global economic downturn of 2009 both
financially and operationally while continuing to invest in areas of strategic
importance. We emerged from the past year with a tested management team,
improved operating leverage and strong opportunities for future growth. Most
importantly, we never lost sight of the key to our Company’s longstanding
tradition of success: the Caterpillar quality product combined with Finning’s
service commitment. Going forward, we will continue to deliver on our promise
of unrivalled service in order to differentiate ourselves from our competitors
and earn our customers’ loyalty.
Sincerely,
FINNING INTERNATIONAL INC.
Mike Waites
President & Chief Executive Officer
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